Privacy Policy

Your Privacy is Our Priority

Effective Date: June 24, 2025

Thank you for choosing InstaAcquire, a Chrome Extension and platform designed to automate Instagram direct messaging and streamline outreach campaigns for businesses and creators. We are committed to protecting your privacy and safeguarding the personal information you share with us.

This Privacy Policy describes in detail how InstaAcquire (“we,” “us,” “our”) collects, uses, stores, discloses, and protects information obtained through our Chrome Extension (the “Extension”) and the associated website located at https://instaacquire.com (the “Website”).

By using the Extension or Website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We only collect the minimum information required to provide you with a secure, functional, and personalized experience.

1.1 Session Cookies

We use session cookies to:

  • Keep users authenticated while using the Extension
  • Prevent unauthorized access or session hijacking
  • Enable communication between the Extension and the InstaAcquire backend system
  • Maintain login status without requiring repeated sign-ins

Cookies are stored in your browser and expire automatically based on the session duration or user logout. These cookies are never used for tracking across sites or advertising purposes.

1.2 Browser-Based Unique Identifier

To help us manage user sessions and associate preferences across visits, we generate a browser-based identifier that acts as a pseudonymous user ID. This identifier:

  • Does not contain personal information
  • Is used solely for matching your campaigns and preferences to your session
  • Enhances security and usability for returning users

1.3 Campaign and Automation Data

When you create campaigns using our Extension or Website, we collect:

  • Campaign titles
  • Targeting filters (demographics, interests, hashtags, etc.)
  • Message sequence content
  • Scheduling times
  • Engagement history and analytics data (opens, replies, conversions)

This data is stored either locally in your browser or on our secured servers, depending on your login status and sync settings.

1.4 Device and Technical Data (Non-Personal)

To improve stability and troubleshoot issues, we may collect anonymized technical metadata, such as:

  • Browser version
  • OS type
  • Extension version
  • General usage patterns (e.g., which features are used most)
  • Crash logs or error messages

This information is not linked to your identity and is used only for debugging and product improvement.

2. How We Use Your Information

We only use your data for purposes directly related to delivering our services and improving your experience. These include:

  • Authenticating your account and maintaining login sessions
  • Enabling and executing automated direct message campaigns
  • Storing and syncing your campaign data between devices
  • Providing usage analytics and performance tracking for your campaigns
  • Personalizing your dashboard or settings
  • Debugging issues and responding to support requests
  • Enforcing our terms of service and preventing misuse

We do not sell, rent, or disclose your personal data to advertisers or unrelated third parties.

3. Legal Bases for Processing (for GDPR Compliance)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which it is collected:

  • Contractual necessity – To provide services you've signed up for
  • Legitimate interests – To improve service reliability, detect fraud, and manage operations
  • Consent – When required (e.g., optional analytics features)
  • Legal obligations – When necessary to comply with applicable laws or law enforcement

4. How We Store and Protect Your Information

We take your data security seriously and implement industry-standard practices to protect it:

  • Data stored in your browser is isolated using Chrome's extension storage APIs
  • Server-stored data is encrypted at rest and in transit (HTTPS, SSL/TLS)
  • Access to databases is role-restricted and monitored
  • We conduct periodic audits and vulnerability assessments

While we strive to protect your information, no internet transmission or storage system can be guaranteed 100% secure. You acknowledge this inherent risk by using the service.

5. Third-Party Access and Host Permissions

The InstaAcquire Extension requires the following host permissions:

  • *://*.instagram.com/* – To interact with Instagram's user interface for reading profile elements and sending messages on your behalf.
  • *://instaacquire.com/* – To authenticate users, store configuration data, and sync campaign progress.

We do not inject or scrape information from other websites. We only interact with domains explicitly required for core functionality.

We may use third-party infrastructure providers (e.g., AWS, Firebase) to securely store and process data but never share user data with third-party advertisers or trackers.

6. Data Sharing and Disclosure

We do not share your personal information with third parties for marketing or commercial purposes. However, we may disclose information in the following limited circumstances:

  • To service providers under strict confidentiality agreements (e.g., cloud storage providers)
  • To comply with legal obligations, court orders, or regulatory requests
  • To protect our legal rights, investigate fraud, or ensure user safety
  • As part of a merger, acquisition, or asset sale, in which case you'll be notified of any material change to this policy

7. User Rights and Control

You are in control of your data. Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the data we hold about you
  • Correct: Update inaccurate or incomplete data
  • Delete: Request permanent deletion of your account and data
  • Withdraw Consent: Opt out of optional data collection
  • Data Portability: Receive an export of your data in a portable format

To exercise any of these rights, email us at support@instaacquire.com. We respond to all requests within the timelines required by law.

8. Cookies Policy

We use cookies only for session management and core functionality. Specifically, cookies are used to:

  • Keep you logged in across visits
  • Enable authentication on instaacquire.com
  • Facilitate secure interaction with Instagram

We do not use cookies for behavioral tracking, profiling, or advertising purposes.

You can manage your cookie settings via your browser or clear all session cookies by logging out or uninstalling the Extension.

9. Data Retention Policy

We retain your information for only as long as necessary to fulfill the purposes outlined in this policy:

  • Session data is cleared when you log out or remove the Extension.
  • Campaign data is stored until you delete it or request account deletion.
  • Analytics and crash logs may be stored in aggregate form for up to 12 months.

You may request immediate deletion of all stored data at any time by contacting support.

10. Children's Privacy

Our services are not intended for individuals under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect or solicit data from children. If we become aware that a child under the minimum age has provided personal information, we will delete it immediately.

11. International Data Transfers

Our services may be accessed worldwide. By using InstaAcquire, you consent to the transfer of your information to servers located in jurisdictions that may not provide the same level of data protection as your home country. We implement safeguards (e.g., contractual clauses) to protect your data where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify users by email or through the Extension. The "Effective Date" at the top of this page will be updated accordingly. We encourage you to review this page regularly.

Your continued use of the Extension or Website after changes have been made constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

InstaAcquire Team
Email: support@instaacquire.com
Website: https://instaacquire.com

We are committed to addressing your inquiries in a timely and respectful manner.